If the export operation succeeds, you see the message Data successfully exported to the database. In the Export data to Microsoft Access dialog box, review the details of the reply, and then click OK to export. In Outlook, right-click the reply that you want to process manually.Ĭlick Export data to Microsoft Office Access. For help with troubleshooting, see, My data collection replies are not getting automatically processed. A reply that has an error message in this column has failed to be automatically processed, and will require some troubleshooting before you can manually export it. Replies for which the Data Collection Status column is set to Message unprocessed must be processed manually. This status indicates that the reply has already been successfully processed. Avoid replies for which the Data Collection Status column is set to Collecting data using e-mail was successful.
#DOES NETDRIVE COLLECT DATA YOU SEND MANUAL#
Manual processing of a reply involves starting the export operation from Outlook. If you're encountering these types of issues, see the troubleshooting steps in My data collection replies are not getting automatically processed.Īdditionally, see Add the data collected through e-mails to your Access database if you want to verify that you have correctly set up the automatic processing. The Data Collection Status column for the message in Outlook displays either an error message or the string "Message unprocessed." Additionally, the Categories column for the message either displays a red square or is blank. New records are not being added, or existing records are not being updated. You don't see the data in the destination tables in Access. However, you are not seeing the expected results in Access or Outlook. Your email recipients might report that they have filled out the forms and sent them back to you as replies. Note: You will not be able to add the data from an e-mail reply if your recipient used either Hotmail or Yahoo to send you the data collection form.
If you chose to have your replies processed automatically, do the following to ensure that replies are processed correctly:įor each reply, review the values in the Follow Up Flag, Data Collection Status, and Categories columns. Top of Page Verify settings for automatically processing replies Similarly, if you want to send the request to additional people, you must resend the original message, instead of forwarding it. For more information on resending a data collection message, see Resend a data collection message. Therefore, if you see that one or more forms from recipients are empty, incomplete, or not completed properly, you must resend the original e-mail message to those users, instead of using the Reply command. You will see the form, as it was completed by the sender.Īccess will not process replies to a reply message. To open a reply in Outlook, double-click the reply. In the Manage Data Collection Messages dialog box, you will find the folder name in the Outlook Folder column, in the row corresponding to the message whose replies you want to view. Tip: If you don't remember the name of the folder, on the External Data tab, in the Collect Data group, click Manage Replies. Open Microsoft Outlook 2007 or 2010, and browse to the folder that you designated for storing data collection replies. For more information on setting up reply procession options, see the article, Add the data collected through e-mails to your Access database. Whether you chose to have the replies processed automatically or manually, you can open the replies manually or find out who responded. This section explains how you can view the replies and what to do if any of them are not processed correctly. The recipients respond to the message by clicking Reply, completing the form, and then clicking Send. Here’s what happens after you send the data collection form via e-mail. Troubleshoot issues for manually processed replies
Troubleshoot issues for automatically processed replies Verify settings for automatically processing replies On the External Data tab, in the Collect Data group, click Manage Replies. Open the database that contains the message that you want to manage. If the dialog box is not visible, do the following to open it: The Manage Data Collection Messages dialog box helps you to manage both the data collection messages that you have sent to e-mail recipients, and the replies that you have received for each of those messages in your Outlook Inbox.
#DOES NETDRIVE COLLECT DATA YOU SEND HOW TO#
This article explains how to view your data collection replies, how you can verify your e-mail processing settings, and steps you can take to troubleshoot common types of error messages or issues with the replies.
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